The Alzheimer Society shall respect the privacy and dignity of anyone utilizing its services, and will not divulge confidential information without consent, except when required by professional or legal obligations.
The Alzheimer Society will follow all applicable regulations as per the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
The Alzheimer Society shall only grant access to information to individuals accessing their own electronic records and to third parties who supply proper documentation.
The Alzheimer Society may release its electronic records to a third party without documentation under extraordinary circumstances such as threats of suicide and/or harm to other individuals.
Except where required by law, the Alzheimer Society shall only release its electronic records in the form of a summary prepared by staff. An inspection of actual electronic records may occur in the presence of staff. The Alzheimer Society shall not release actual records or their copies to anyone unless required by law.
A record holder is a person whose information forms the primary source for the electronic record. Record holders include all clients who use the counselling services, participants in the education programs, clients of the Resource Centre of the Resource Centre, volunteers and individuals on the Medical Alert Safely Home™.
Access to Electronic Records by Clients